FAQ

Absolutely. We offer bespoke orders that allow you to tailor the size, design, and other specifications to your exact preferences.

Our tables are low-maintenance. A damp cloth is usually all you need for day-to-day cleaning. For longer-lasting protection, we recommend using a quality wood care products from time to time.

We’re a fully registered and established company based in Italy, with many happy customers across Europe and in the UK. Once you place your order, you’ll receive an invoice for your deposit, regular photo updates during production, and tracking information as soon as the table is shipped.

Yes – all prices already include import taxes and customs fees. You won’t be charged anything extra when your table arrives. What you see is what you pay.

Yes! We’ll send you detailed photos of the finished table before dispatch to make sure everything meets your expectations.

Write a complete answer to the most frequent questions that your customers might have, such as important product information, shipping policies, payment issues or returns. We work with trusted logistics partners and pack each table professionally and securely. In the unlikely event of transport damage, we’ll take full responsibility and arrange for repairs.

Yes, we offer several secure payment methods, including bank transfer, PayPal, and credit card. If needed, we’re happy to arrange a custom instalment plan with you.

Each of our tables is one of a kind – no two slabs of natural wood are ever the same. The 3D models and website photos give you a visual impression of the design (shape, resin colour, etc.). Before we begin the resin casting, you’ll receive a photo of the exact wood slabs selected. We only proceed once you’ve approved it, so you’ll know exactly what to expect.

We use premium, food-safe epoxy resin that’s known for its durability and long lifespan. It has passed all necessary certifications to ensure it’s safe and free from harmful substances.

Production typically takes between 8 and 11 weeks, depending on the design and complexity of your order.

Yes, we ship worldwide. Delivery costs vary depending on the size and destination of the table.

All of our tables come with a comprehensive 2-year warranty.

Our resin tables are designed to resist everyday wear and tear, but we recommend avoiding contact with sharp or abrasive objects to keep the surface in perfect condition.

No – we use high-quality epoxy resin with built-in UV protection, which keeps it colour-stable and prevents yellowing for many years.

Thanks to our controlled wood drying process (6–8% residual moisture) and reinforcement with steel profiles, the table remains highly stable. While solid wood naturally adapts slightly to its environment, any movement is minimal and won’t affect the look or feel of your table.